Access Control/Key Issue
About Access Control
Access Control is operated by the University Police Department's Access Control Coordinator, Ashley Jones. Access Control issues, monitors and audits all hard keys and access control cards issued on campus. The coordinator is also responsible for maintaining and monitoring the access control system used to track access control enabled doors on campus, as well as various types of alarms. Another main function of Access Control is coordinating door schedules with various campus departments and auxiliaries.
The Access Control Coordinator works closely, and in conjunction, with the Communications Center under the Communications Center Manager. The Communications Center staff assist the coordinator with monitoring the Access Control system 24 hours a day. Any alarms or malfunctions are reported to the Access Control Coordinator, and police officers will respond as appropriate to the various types of alarms reported into the system.
Key Issue is located at University Police and open Monday-Friday, 9am-4pm.
Ashley Jones, Access Control Systems Coordinator
Keys and Swipe Access
There are two types of access control at SDSU: keys and swipe card access. The keys issued by Key Issue are for academic buildings, not for housing or the campus auxiliaries. In many instances faculty, staff and students may need a mixture of both to perform their responsibilities and academic requirements.
In order for faculty, staff and students to obtain keys they must present an SDSU Card and a Key Issue Authorization Form completed and signed by the department’s authorized signer.
Authorized signers must have a Signature Authorization Form on file with Key Issue. The Access Control Coordinator will audit the signers annually. Changes may be submitted by the department at any time.
Swipe access for access control enabled doors is added to your SDSU card. If you only need swipe access, and no physical keys, the department’s authorized signer may request the access via email to Key Issue. Should you need both keys and swipe access, you will need to go in person to Key Issue.
Report all lost/stolen keys to Key Issue. To replace lost/stolen keys, you will need to present your SDSU card and a new Key Issue Authorization Form completed and signed by the authorized signer.
There is a $50 charge per lost key. Students are responsible for all lost key fees. The department is responsible for all keys lost by faculty, staff, TAs and GAs.
Broken keys should be returned to Key Issue. Should part of the key break inside the cylinder, contact Facilities Services immediately at 619-594-4754. To replace broken keys, you will need to present your SDSU card and a new Key Issue Authorization Form completed and signed by the authorized signer.
Return and Renewal
Students must return or renew their keys each semester by the designated return date. Renewal requires you to present a SDSU card and new Key Issue Authorization Form completed and signed by the department’s authorized signer. If not returned or renewed on time, a late fee will be assessed. Registrations holds will be placed on students who fail to pay this fee.
Faculty and staff are required to return all keys upon separation from the university or a move to another department. TAs and GAs are required to return all keys by contract end date, provided a copy has been presented to Key Issue. Departments will be charged for any keys not returned by faculty, staff, TAs or GAs.
There is a drop box and envelopes located outside of Key Issue for returns after hours.